Here is the procedure to get people unlocked from the Office 365 accounts.
- Sign into your WebTop Profile at https://wvde.state.wv.us/apps/profile/.
- Click the “Change Password” link at the top of the page.
- Fill in the fields and click “Submit.”
- Wait at least 5 minutes before you try to login to Office 365.
- If this doesn’t work, contact your building SYSOP or TIS for assistance.